Privacy

Privacy policy

Effective October 23, 2026.

This policy describes G&G Realty Group of Realty Star Group and the website at ggrealtygroup.com. Chris Groves, Broker, operates the site for his real estate practice. You can reach him at ggrealgroup@gmail.com or (828) 490-9271.

Buyer guide and home value

The free guides are listed at /guides/. /buyer-guide/ redirects there. The GG Guided Home Buying Experience is downloaded from /buying/. The GG Guided Home Selling Experience is downloaded from /selling/. Older addresses /buyer-guide/buying/ and /buyer-guide/selling/ redirect to those pages. The first time you open a guide, the registration form asks for your full name, mobile number, email, and password, whether you are working with an agent, what brings you here, and when you hope to move. Financing status, areas, notes, and the contact permission box are optional. Sending it creates a visitor account, emails ggrealgroup@gmail.com the answers and the campaign link you followed, and starts the download. Registering does not create an agency relationship. A signed-in visitor account opens the next guide without the form. Each later download also emails Chris. A cookie named gg_guide still recognizes an earlier guide registration from before this form. The home value form at /home-value/ asks for the property address, city and state, beds and baths if you include them, your timeline, and your name, phone, and email. It emails ggrealgroup@gmail.com. A home value request is a conversation, not an appraisal.

How you arrived

If a link includes utm_source, utm_medium, utm_campaign, or utm_content, the site stores those values in this browser, along with the first page you opened and the website that referred you when that site is not ggrealtygroup.com. The same note is included in form emails and in the email Chris receives when you create a visitor account. It tells him which link you followed. It is not sold, and it is not used for advertising profiles.

What the contact form collects

If you send the form, you provide your name, email address, phone number if you include one, whether you are buying, selling, both, or something else, and your message. The page address and the topic of the link you followed may be included so Chris knows what you were looking at.

A hidden field is there to catch automated submissions. Please leave it blank. If a spam-check widget is turned on later, Cloudflare Turnstile may process a token to tell a person from a script. That widget is not loaded unless a site key is added in the site config.

How those messages are used

Chris uses what you send to answer you about buying, selling, a listing, a guide, a home value, or joining his group. Messages are delivered by email to ggrealgroup@gmail.com. He does not sell personal information. This site does not run advertising cookies. Cloudflare Web Analytics counts page views for the whole site without setting an advertising cookie. Google Analytics 4 sets an analytics cookie to count visits and to record phone clicks, email clicks, lead form submissions, shop checkout clicks, and listing page views. Microsoft Clarity records sessions and builds heatmaps of how pages are used.

The site is hosted on Cloudflare. Like most hosts, Cloudflare processes IP addresses and basic request data to deliver pages and to protect the network. That processing is part of hosting, not a marketing program Chris runs.

Guides, accounts, and the chat

Opening a guide uses the same registration form as the chat, saved homes, saved searches, and full listing details, unless you are already signed in or this browser already has the gg_guide cookie. That registration, and each guide download after it, is emailed to ggrealgroup@gmail.com with your answers and the campaign link you followed. If email delivery is not connected, the download still starts.

A visitor account stores your name, email, mobile number, password as a PBKDF2 hash, and the real estate plans and contact permissions you entered. The password itself is not stored as text and is not emailed. The contact permission box is optional. A session cookie named gg_session is httpOnly, so page scripts cannot read it. Saved homes are the listing addresses you mark with the heart. Saved searches are the Homes filters you keep, including whether you asked for an email when a new listing matches. A new account, a guide download, a saved home, and a saved search each email your answers and what you did to Chris. If you said you are working with an agent, that is flagged in the subject line. He sends match alerts. This site does not email you directly. Log out deletes the session. Email Chris if you want the account removed.

The Homes grid, each listing card, and the social feed stay available without an account. The chat, saving a home, saving a search, and the description and facts on a listing ask you to sign in first. Ridge, Chris's mountain guide, is an AI assistant for G&G Realty Group and is not Chris. If you later send your name and what you want in the chat, Chris receives that by email too. Ridge does not give legal, tax, or lending advice as fact, does not promise prices, and does not comment on who lives in a neighborhood. If Ridge is unavailable, the panel shows (828) 490-9271 and the contact page instead of an error. We keep notes and summaries of phone calls and chats with Ridge to follow up on your real estate needs. You can ask Chris to delete them.

How long it is kept

Email Chris receives is kept as long as he needs it for the conversation and for ordinary business records. Email him if you want him to delete a message you sent, and he will remove it from his inbox unless he must keep it for a legal or brokerage reason.

Other websites

Links to Realty Star Group, social profiles, MyStateMLS, or a fair-housing resource leave this site. Those sites have their own policies.

Children

This site is not directed at children under 13, and Chris does not knowingly collect their information.

Changes

If this policy changes, the effective date at the top will change with it.